On the occasions I have phoned Cambridge Numerical Control for support I have usually got through straight away but if they are busy they have always phoned back within an hour. What I like about their support is that they understand the principles of machining. Their approach is always to find a work around so I can get the job up and running. They can always remote into my computer and see exactly what the problem is and provide a solution. If it’s a post processor problem they normally fix it remotely and then I know that the problem is solved for the future. I would not hestiate to recommend Cambridge Numerical Control as your supplier for FeatureCAM.
Evans Engineering NW Ltd